Resolution or Evolution?

What were your New Year resolutions? Giving up smoking or alcohol? Losing weight or starting and finishing a book in six months? Unfortunately, for many people, the temporary excitement and surge of energy usually fades away within few days and we are back to square one.

Wanting to give up something or taking on a good habit requires breaking a pattern associated with it. For example, when I gave up smoking, after having tried many times, the pattern I saw was that I reached for a cigarette when I was under stress, angry or annoyed. Finally, when I dealt with my stress, anger and annoyance the need for smoking disappeared. I learnt to meditate and started exercising regularly. I also realised that I was not my stress, anger or annoyance. These were just emotions, the memories of which were locked deeply within me. Often these negative emotions are caused by the negative parts of our personality such as anger, fear and (need for) control.

When we experience a negative emotion, it is usually linked with a layer of emotions. For example, an anger arising at a given time may have a layer consisting of disappointment, not being good enough, bad results at school in the past, etc. Until such layers are experienced and cleared, they will recur.

I worked with a client recently who wanted to lose weight and become healthier. She identified that she was avoiding being attracted by men because of a bad relationship with a man in the past. Without dealing with emotions and memories associated with them, the client was not going to be able to break the pattern of overeating and become healthier. Our emotions, whether negative or positive, are healthy if we deal with them appropriately. Dealing with negative emotions help us to evolve ourselves and transform into someone who has more freedom and choice and to live a life full of joy. As Gary Zukav, PhD, has commented,

“When you welcome your emotions as teachers, every emotion brings good news, even the ones that are painful.”

A resolution and the commitment associated with it, in my view, often leads to ‘struggle and effort’ or even ‘burnout’. Often a commitment is made not out of our essence or at our soul level but from the projection of an ego fixation. The results therefore are temporary. Transformational approach to resolving issues including dysfunctional behaviour or disempowering habits bring with it not only relief but freedom and joy. As Brandon Bays, an expert who developed the Journey Process which is a profound method of accessing and dealing with repressed cell memories in the body has said,

“No matter how deep your issue is, no matter how much you have struggled with it, the possibility exists for you to become absolutely free, whole and healed.”

I wish you a happy, healthy and prosperous 2014.

Harish Davda, BA (Econ), MBA (Open), Certified NLP Practitioner

Harish offers coaching on business development, personal transformation and authentic leadership to managers, business owners and individuals.

Tel: +44(0)7802485608 – harish.davda@hotmail.co.uk

© Harish Davda 2014

Authentic leadership: what does it take to be an authentic leader?

Image: © www.morehouse.edu/Google

Much has been written on leadership in general. In this short blog, I express my views about authentic leadership and some of the characteristics they are likely to have in common.

The circle of influenceis much wider than the immediate position of a leader in an organisation. In fact an authentic leader may have a number of circles of influence. The ripples from these are felt strongly in and beyond their environment. These leaders are excellent at declaringtheir manifesto orstating their dream which they work tirelessly to bring to reality:

M K Gandhi was about ‘pursuit and practice of truth’. He believed in ‘truth in thought, truth in speech, and truth in action.’ His ‘satyagraha’ movement energised thousands of people in India and helped to achieve independence from Britain.

Martin Luther King had ‘a dream’ which he communicated powerfully during the Civil Rights movement in the US. It secured progress on civil rights in the US including legislation for equality for black Americans and other disadvantaged minority groups. Kings’s policy of non-violence influenced Black Conscious Movement and Anti- Apartheid Movement in South Africa.

Nelson Mandela fought for equality of all races in struggle for independence for South Africa and in ending Apartheid. With consultation from many groups who were committed to independence for South Africa, Nelson Mandala and his party, ANC, declared in their Freedom Charter that, “South Africa belongs to all who live in it, black and white, and that no government can justly to claim authority unless it is based on the will of the people.” Nelson Mandela was instrumental in achieving free elections in South Africa without violence when the country became independent in 1994.

 The observer becomes the observed. The authentic leader has this ability, at least part of the time. To me, what it means is that in the dream or declaration of leaders  do not experience distinction between the leader and the leadership, including leadership power. For example, M K Gandhi’s powerful message was condensed in his message “be the change you want to see in the world” and he practiced this in the struggle for independence for India and ‘awakening’ Indians to be ready for independence. When the Dalai Lama says, “If you want other people to be happy, practice compassion. If you want to be happy, practice compassion” ,compassion is happiness. The Dalai Lama certainly practices compassion, including towards the Chinese government which has occupied Tibet since 1960s.

Self-interest is non-existent or rank much lower in relation to personal needs. Authentic leaders have a sense of abundance in them. For example, Gandhi didn’t want a leadership role in independent India. He lived a simple life. His material needs were minimal. Although the Dalai Lama may be enlightened and may appear an icon for Buddhism and Buddhist way of life he is a simple person leading a simple life.

Other examples of authentic leaders include:

Mozart, Goethe, Einstein, Buddha, Jesus, Lao Tzu, Carl Jung, Sigmond Freud, Steve Jobs, Socretes and Mother Theresa. All these leaders   had some of the characteristics discussed in this blog.

Are you an authentic leader? How large and strong are your ripples of influence?

Harish Davda, BA (Econ), MBA (Open) – Certified NLP Practitioner – Organisation Development coach and trainer. Author of an e-book ‘A useful guide to managing projects’ published by http://www.pansophix.com

Harish offers coaching on business development, personal transformation and authentic leadership to managers and business owners.

Tel: +44(0)7802485608
harish.davda@hotmail.co.uk   © Harish Davda 2013

Zen and the art of living and managing

Photo: © http://www.gembapantarei.com/2011/02/the_true_meaning_of_zen.html

Zen is a school of Buddhism which was developed in China. It is a practical, spiritual way of living one’s life which involves practising daily zazen (meditation) and Buddha’s teaching. It emphasises the value of intuition (through meditation) rather than ritual worship or study of scriptures. 

A manager or indeed anyone can benefit from Zen. In my view, the following will help: 

Learn to meditate and practice every day. A simple method is just to sit down on a cushion and concentrate on your breathing; if thoughts arise, go back to breathing. There are many books and CDs available which will guide you how to meditate. Or go to your local meditation group and meditate with the members. As Swami Sivananda has said, “Meditation is dissolution of thoughts in eternal awareness or pure consciousness without objectification, knowing without thinking, merging finitude in infinity.” 

Be mindful. Mindfulness is paying attention to every moment. It’s observing what is in front of us and what we are doing. It is about coming back to ‘now’ when we are distracted. It is not easy but we can make a start even if we do it consciously few minutes a day and enjoy a few mindful moments. It is best to start with routine things, e.g. cleaning our teeth or washing dishes. With practice we begin to become less judgemental. Our mind becomes more integrated and efficient!

Show kindness to all sentient beings. Show concern for others and develop a quality of being warm hearted. You’ll be surprised at the response you get from them.

Show compassion towards others. Compassion is having empathy for the suffering of others and wanting to do something about it. The Dalai Lama once said, “If you want others to be happy, practice compassion. If you want to be happy, practice compassion.”

Accept that nothing is permanent. Nothing lasts permanently. A deep understanding of this helps to deal with difficult as well as good times. Attachment to good times in business can be painful when bad times arrive, e.g. recession arrives. According to the teaching of Buddha, “The river of this moment is not going to be the same as the river of the next moment. So does life. It changes continuously, becomes something or the other from moment to moment.”

 We are likely to be doing some of the above, perhaps unconsciously. It is good to create awareness about them. It is an on-going learning experience. I’m still learning!

With best wishes.

Harish Davda, BA (Econ), MBA (Open) – Certified NLP Practitioner – Organisational development coach and trainer. Author of an e-book ‘A useful guide to managing projects’ published by http://www.pansophix.com

Harish offers coaching on business development, personal transformation and authentic leadership to managers and business owners.

Tel: +44(0)7802485608
harish.davda@hotmail.co.uk

© Harish Davda 2013

Time Management and Purpose Management

Source: ©http://www.flickr.com/photos/publicspeakingbyanuragaggarwal

Source ©http://www.flickr.com/photos/sacathyl

Much has been written on time management. I have at least three books on my shelf. There are many clichés about time and time management, such as,

‘Time lost is never found again.’ (Benjamin Franklin)

‘Until you value yourself, you won’t value your time. Until you value your time, you will not do anything with it.’ (M Scott Peck)

‘The ability to concentrate and to use your time well is everything if you want to succeed in business…or almost anywhere else for that matter.’ (Lee Iacocca)

Some of the stuff written on time management is excellent. It can provide a structure to get work done on time, thus using time, which is an important resource, to our advantage.

In my view, aligning the use of time to a clear purpose can lead to personal transformation which can lead to achievement of our goals and fulfilment in other areas of life. To arrive at our purpose, one can simply ask these questions:

• One..Who am I?
• .

Two..Why am I here?  

Three..What do I need to do?

Answers to questions one & two should provide us with our purpose. Answers to question three should provide clarity about our vision. One can then break the vision down into specific goals and prepare an action plan with a clearly defined time line.

In my view, without being clear about our purpose and vision can become a ‘chore’ and ‘struggle and effort’ when managing time. In fact, we can get things done effortlessly when there is clarity about our purpose, vision and goals. Research has shown that this approach creates a positive and powerful intention and helps to achieve our goals effortlessly.

When the goals are clear, each goal can then be broken down into action related activities. I often give following practical tips to participants who attend my Time Management training programmes:

– Decide what needs to be achieved.

–  Break it down into manageable chunks of work.

–  Set priorities on a daily, weekly and monthly basis.

–  Take actions. In between the actions, allow time for relaxing, taking exercise and pursuing a few hobbies (mine is, cooking, watching movies, walking and photography!).

–  Take planned actions.

–  Review your plans regularly and take corrective actions when needed. Remain optimistic. Think deliberately about positive things which are already happening in your life.

–  Enjoy the results. Share them, at least with people who are close to you! The more you share your success, the more abundance you will see and attract.

Finally,

Don’t despair if things take longer or you make mistakes. Be yourself. Learn from your experience. As Soren Kierkegaard said,

“The most common form of despair is not being who you are.”

And,

“Put your heart, mind, intellect and soul into even your smallest acts. This is the secret of success.” ~Swami Sivananda

 Harish Davda BA (Econ), MBA (Open)’ Certified NLP Practitioner – Organisational development coach and trainer. Author of an e-book ‘A useful guide to managing projects’ published by http://www.pansophix.com

Harish offers coaching on business development, personal transformation and authentic leadership to managers and business owners.

Tel: +44(0)7802485608
harish.davda@hotmail.co.uk

© Harish Davda 2013

Creating abundance. The missing links

Photo: http://lightgrid.ning.com

Many people believe that abundance in business is achieved by

– Deciding what you want,
– Taking massive action, to
– Produce results

This is taught in schools and colleges all over the world.

Problems with this approach:

1. Goals are either unclear or decided arbitrarily. Results often fall short of expectations. Even if results are produced, individuals get burnt out. The experience of ‘struggle and effort’ takes away happiness.

2. The vision is not based on the individual’s purpose in life.

3. The obstacles, particularly those based on negative emotions, such as fear, not being adequate, etc, from the past are not usually dealt with. These emotions usually consist of several layers. They maintain negative patterns.

4. Even if results are produced, there is no structure for growing the abundance and consequently how to share the abundance, based on ethical considerations.

What are the missing links in creating abundance? What are the steps?

1. Clear emotional obstacles to create intrinsic abundance. Create the feeling that the individual has many resources which can effortlessly be accessed to attract abundance of material or other nature.
2. Being clear about what the person is about (the purpose) in terms of his/her relationship with the environment and the world. The questions to answer are, ‘Who am I?’; ‘ What am I about’?
3. Set a vision based on 2 above and identify results to be achieved in specific terms.
4. Take actions based on 3 above.
5. Enjoy the results, grow and share the abundance.

It is important to remember that abundance is not just about developing the business. It can be manifested in other areas of life including in personal relationships and creating happiness.

This short blog was inspired when I attended an insightful retreat recently which was led by Brandon Bays, founder of Journey Seminars. More info from http://www.thejourney.com

For me personally, the approach described in this blog has led to the realisation that
– I already have abundance in me.
– My vision, aligned with a deep sense of purpose, attracts abundance in relation to my work and in other areas of my life.

Finally,
As Kafka said,
“When you are in alignment with your purpose, the whole universe will roll in at your feet in ecstasy”

And, as Deepak Chopra said,
“Life is a field of unlimited possibilities.”

Harish Davda
BA (Econ), MBA (Open)
Certified NLP Practitioner
Organisational development coach and trainer.
Author of an e-book ‘A useful guide to managing projects’ published by
http://www.pansophix.com

Harish offers coaching on business development, personal transformation and authentic leadership to managers and business owners.

Tel: +44(0)7802485608
harish.davda@hotmail.co.uk

© Harish Davda 2013

Change beyond the concept

Managers often say that change is constant. Looking beyond the concept of change, in my view, when it comes to the crunch, many people either shy away from change or only deal with it when they really have to, and reluctantly.

The secret of change: nothing lasts, nothing is permanent, everything eventually comes to an end. In fact, Einstein went as far as saying that life is an illusion but, let us live the illusion happily. Happiness of course is a personal choice and it is momentary.

At a personal level, when we know and feel that there is nothing lacking in the present, in the now, we can exercise our choices in the moment and embrace whatever change is necessary for us to take on. This gives us more power.

At an organisational level, when solving problems, for example, consider the following views:

“The only way to make sense out of change is to plunge into it, move with it, and join the dance.” – Alan Wilson Watts

“We can’t solve problems by using the same kind of thinking we used when we created them.” – Einstein

Within organisations, what we also need to consider is:

• Will the change get us closer to our shared vision?

• Who will stand to benefit and lose by the change?
• What will be the impact on the communities around the organisation or where the organisation has projects operating?
•  How will it affect the environment?
• Do you have support of those who will be involved in implementing the change?

After your change is implemented, as it will not be permanent, since you will have learnt lessons, be prepared to start another change: this time with more wisdom.

Coming back to change as a constant, what Stephen Covey said was:

“There are three constants in life… change, choice and principles.”

How right he was!

©Harish Davda 2013

Harish Davda is Director of HDA Training and Development Ltd and International Organisational Development Trainer, Coach and Consultant. – Tel +44(0)7802 485 608 – http://www.hda-trainingdevelopment.com
Photo: Source & © http://www.flickr.com/photos/seafan/5345399340/

To achieve peak performance in business, what can we learn from the Olympians?

Dame Kelly Holmes: Gold medal winner, middle distance.
Photo: Wikipedia http://en.wikipedia.org/wiki/Kelly_Holmes

Dame Kelly Holmes: Gold medal winner, middle distance.
Photo: Wikipedia http://en.wikipedia.org/wiki/Kelly_Holmes

Olympic Games 2012 are due to start in two weeks. Many people will either visit London to see some of the games or see them on their television sets. Most people like watching sportsmen and women who achieve peak performance in their sports or games and receive medals.

How do some sportsmen and women achieve peak performance? Psychologists explain in terms of sportsmen and women being able to be ‘in the zone’. I call it going ‘beyond the mind’. This is when a person finds herself or himself in a ‘state’ in which what they are doing ‘flows’ and performs their best in relation to their ability.

Peak performance takes place when the performer, an athlete, a musician, an artist or a speaker practices mindfulness. At this moment of being ‘in the zone’, one is totally focused on that activity being performed without any distraction, mental or physical. For example, if you are a runner, you become the run itself. If you are a musician, you become the music itself. If during the process, you entertain a thought, for example, how well you are doing, you come out of the ‘zone’ and lose that ‘X factor’.

Sportsmen and women, of course, need to work hard on their technical skills, before the event, to create a high level of ability. This ability is then pushed by getting ‘in the zone’ to achieve peak performance. This may be enough to win a medal.

To achieve peak performance in business:
• Develop a high level of ability by practising your skills.
• Practice mindfulness through meditation or by deliberately practising every part of your actions as many times a day as you can. For example, when making a cup of tea, experience: putting a tea bag in a mug, pouring water in a kettle, switching the kettle on, hear the sound of the kettle boiling, pouring the hot water in the mug, observing the tea bag in the mug, squeezing the tea bag, throwing the tea bag in the bin, pouring the milk in the tea, stirring the tea with a spoon, experiencing the taste of tea, etc. All this can be done with practice, without distracting oneself with unnecessary thoughts. When thoughts come during the activity, simply let them pass. Do not dwell on them.
• Use mindfulness in your business activities such as meetings with clients, coaching your staff, providing a service, dealing with business issues, etc.

Very soon, during your business activities, you will begin to experience being ‘in the zone’ and achieve peak performance in your business.

You, of course, need a high degree of compulsion or motivation to succeed. Mindfulness and ‘getting in the zone’ will enable you not to sabotage your performance through unnecessary thoughts and emotions.

Happy performing!

Harish Davda
BA (Econ), MBA (Open)
Certified NLP Practitioner
Organisational development coach and trainer.
Author of an e-book ‘A useful guide to managing projects’ published by
http://www.pansophix.com

Harish offers coaching and training internationally to growing SMEs, NGOs and corporate organisations.

info@hda-trainingdevelopment.com
http://www.hda-trainingdevelopment.com
Tel: +44(0)7802485608

© Harish Davda 2012

Fast tracking business success

Photo © Lasse Kristensen – www.flickr.com/photos/68927192@N03/6272173453/

I led a two-hour seminar last Friday, ‘Fast tracking business success’ which was sponsored by the Innovation Centre, St Leonards on Sea, East Sussex. The seminar explored the following:

•  What is success?
• What the delegates’ businesses would look like if they were as successful as they wanted to be?
• Strategies for achieving success.
• How NLP can help to achieve a focus on achieving success.

The following are the highlights of the seminar based on the discussions amongst the delegates who all ran small businesses.

Success was defined as:

• “Enjoying what you do.”
• “More freedom.”
• “Achieving work-life balance.”
• “Having a sustainable business.”
• “Being able to put energy into the business so that one is working towards the vision.”
• “Experiencing satisfaction and motivation by providing excellent services.”

 Ideas on how the delegates’ business would look like if they were as successful as they wanted to be included:

•  Earning sufficient income to pursue interests outside of work/business, e.g. writing, teaching, helping others.
• Achieving more freedom in relation to money and time.
• Creating more employment.
• Managing and working in an effective team and having a good time.
• Creating ideas which are then translated into innovative products/services.

 We explored two strategy models; Ansoff Matrix and Portfolio Matrix (based on BCG analysis)

Ansoff matrix is useful in deciding between market penetration, product development, market development and diversification. Market penetration (selling more in existing market) is usually the easiest and diversification (new products in new markets) the hardest.

Portfolio Matrix is having a balance between cash cows (those products which bring steady reliable income), questions marks (new products which may not take off), stars (products which have taken off and may become cash cows) and dead dogs (products which are a drain on the organisation’s resources.) General strategy is to prolong the cash cows as long as possible using practical tactics, getting rid of dead dogs, making sufficient investments in developing products which can become stars and making stars into cash cows.

It is important to remember that business strategy is not just a ‘one off’ decision. It requires a ‘recipe’ of actions which needs regular monitoring and tweaking.

NLP, Neuro Linguistic Programming, offers a set of techniques to develop individuals at individual levels to produce and recreate excellence in their work. It is based on an assumption that we have all the resources we need within us to produce desired results.

Finally, while on the road to success, this is a useful advice from Brian Dyson, Ex-President of Coca Cola:

“Imagine life as a game in which you are juggling some five balls in the air. You name them – work, family, health, friends and spirit – and you’re keeping all of these in the air. You will soon understand that work is a rubber ball. If you drop it, it will bounce back. But the other four balls – family, health, friends and spirit – are made of glass. If you drop one of these, they will be irrevocably scuffed, marked, nicked, damaged or even shattered. They will never be the same. You must understand that and strive for balance in your life.”

Harish Davda, BA (Econ), MBA (Open) – Certified NLP Practitioner

Organisational development coach and trainer.

Author of an e-book ‘A useful guide to managing projects’ published by www.pansophix.com  Harish offers coaching and training internationally to growing SMEs, NGOs and corporate organisations.

 info@hda-trainingdevelopment.co.uk  www.hda-trainingdevelopment.co.uk

Tel: +44(0)7802485608

© Harish Davda 2012

Kick start your creativity and success.

Photo © In my imagination http://www.flickr.com/photos/in_my_imagination/4596767694/in/photostream/

The following will help. Try!

–      Paradigm shifting, jumping outside the box, to reflect creativity (and achieve innovation) is not just for those people who have built an empire in business. Most, if not all, people shift paradigms in their lives, many in their personal lives and overcome difficulties they face. Experience gained can be applied in your business and work. By consciously thinking about what you have done in the past (shifted paradigms) which was not possible, you are setting your mind up for challenges and breaking the walls of the box so that you can jump out into the new world where you see more possibilities.

–      Thinking is a habit. You attract what you have in your mind. If your thoughts are negative, you attract negative people, results and even bad luck. Check your thoughts first thing in the morning. If they are negative, replace them with positive ones. You will feel better and remain that way for the rest of the day. Remember, you are not your thoughts! You have power to choose them. As William James (1842 – 1910) said:

Human beings, by changing the inner attitudes of their minds, can change the outer aspects of their lives.

–      To break negative mind sets, do something extraordinary. For example, if you have fear of spending money, buy a small expensive quality item for a loved one. Experience the pleasure of giving. This will set you up in the right frame of mind and positive attitude about money, a fertile ground for earning more money!

–      Have a clear intention of what you want to achieve and why you want to achieve it. Having clarity makes it easier to take actions. Before taking actions, visualise the outcome: What will you see? What will you hear, from other people? What will you feel?

Having clarity about the outcome will create positive energy in you and move you forward with ease.

Make sure your intentions are based on integrity!

Harish Davda

BA (Econ), MBA (Open), Certified NLP Practitioner

Author of an e-book ‘A useful guide to managing projects’ published by  www.pansophix.com

 info@hda-trainingdevelopment.co.uk – www.hda-trainingdevelopment.co.uk

Tel: +44(0)7802485608

© Harish Davda 2012

Delivering projects…a few insights for greater performance

 

Photo: © Ivan Walsh – http://www.flickr.com/photos/ivanwalsh/4113877252/

A project is a collection of linked activities planned to achieve specific results using the resources of the organisation including people, equipment and materials of various types.

I recently delivered a 5-day training programme on Project Management in the Middle East. The delegates were all managers who were involved in managing industrial projects in the Middle East and Nigeria. The programme I delivered had greater emphasis on managing risks, and quality. The delegates agreed that there were gaps in the way projects were managed and delivered. The following were some of the issues which were highlighted by delegates:

• Projects were delivered late…often 2/3 years late. Hence, some of them were well over the original agreed budget.
• Risks were not analysed properly. This often led to stress, frustration and even dissatisfaction amongst internal and external customers.
• Absence of quality criteria led to reworking and higher costs.
• Lack or inadequate monitoring meant that problems were not identified when they occurred.
• Inadequate evaluation at the end of the project or at the end of each stage in a larger project lost the opportunity of learning lessons.

The following tips, in my view, can increase the chances of delivering projects more effectively…and achieve desired results.

Prepare a business case for the project…do the benefits outweigh the cost?

Be clear about the aims and objectives of the project. If these are clearly defined, you would be able to identify activities to be achieved during the delivery of the project.

Determine the starting and finishing points of the project using dependencies and ‘elapsed time’ for each project. This will enable you to prepare a project plan.

Identify stakeholders (all those with vested interests) of the project…decide strategies for managing their expectations.

Define all risks. List major risks which are likely to occur. Mitigate as many risks as possible…for the rest, prepare a risk management plan to include clearly defined contingencies. Implement the plan during the delivery of the project

Check quality for each activity, based on the quality plan using clearly defined performance indicators. Take appropriate action quickly if quality is not delivered.

Use templates or any other structure for recording results, against your project plan during implementation of the project.

Using a monitoring structure (for checking progress) monitor each activity on an on-going basis. Take corrective action quickly if required.

Evaluate the project…at the end of the project…or at the end of each project phase if the project is large. Learn the lessons and share the knowledge with other teams.

Finally:

1. Create or invent a vision for the project with your team and see clearly how the project will contribute, however small, towards achieving the organisational vision. As a project manager, you are a leader…the shared vision of your project will enable your team, with your help, to achieve extra- ordinary performance. As Theodore Hesburgh put it eloquently…

“The very essence of leadership is [that] you have a vision. It’s got to be a vision you articulate clearly and forcefully on every occasion. You can’t blow an uncertain trumpet.”

2. As a project manager, when you put your team together, take this advice from Warren Buffet…

“In looking for people to hire, you look for three qualities: integrity, intelligence and energy. If they don’t have the first, the other two will kill you.”

 At HDA Training and Development we offer a variety of courses on Project Management…from 1 day to 5 day programmes and cater for the needs of managers who manage projects.

Harish Davda

BA (Econ), MBA (Open) -Certified NLP Practitioner

Author of an e-book ‘A useful guide to managing projects’ published by http://www.pansophix.com

 info@hda-trainingdevelopment.co.uk – www.hda-trainingdevelopment.co.uk

Tel: +44(0)7802485608

© Harish Davda 2012